How much compensation can I claim for military hearing loss?

Compensation for military hearing loss ranges from £6,990 to £172,880 depending on severity. Additional payments may include Guaranteed Income Payments (GIP) up to £1,691.25 per month.

What is the time limit for military compensation claims?

You have 7 years from the date of injury or from when you first became aware of the condition to make a claim under the Armed Forces Compensation Scheme (AFCS).

Do I need to pay upfront for a military compensation claim?

No. We operate on a no win no fee basis. You only pay if your claim is successful, typically 25% + VAT of your compensation.

Privacy Policy - MOD Hearing Help

Introduction

Military Hearing Impairment (operated by RGL Management Ltd) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services for military compensation claims.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. As a claims management company regulated by the Financial Conduct Authority (FCA), we adhere to strict data protection standards.

Information We Collect

Personal identification information (Name, email address, phone number)
Military service details relevant to your claim
Medical records and hearing test results
Employment and financial information as required for compensation claims
Communications between you and our team

How We Use Your Information

Processing and managing your compensation claim
Communicating with you about your claim status
Complying with legal and regulatory requirements
Improving our services and client experience
Protecting against fraud and ensuring security

Data Protection

Encryption of all sensitive data in transit and at rest
Regular security audits and assessments
Limited access to personal data on a need-to-know basis
Secure data centers with monitoring
Compliance with UK GDPR and Data Protection Act 2018

Your Rights

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ('right to be forgotten')
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

Auto-Save Feature and Local Storage

To improve your experience when completing compensation claim forms, we offer an optional auto-save feature:

• Local Storage Only: Form data is saved only in your browser's local storage, not on our servers
• Opt-in Feature: You must consent to enable auto-save functionality
• Temporary Storage: Data is automatically cleared after successful form submission
• User Control: You can disable auto-save or clear saved data at any time
• No Server Transmission: Auto-saved data is never sent to our servers until you explicitly submit the form

This feature is particularly helpful for lengthy claim forms, allowing you to return and continue where you left off if you need to gather additional information or documentation.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, or reporting requirements.

• Claim records: 6 years after claim conclusion
• Financial records: 7 years as required by law
• Marketing communications: Until consent withdrawn
• Website analytics: 26 months

Third-Party Sharing

We may share your information with trusted third parties only when necessary:

• Medical professionals for claim assessment
• Legal representatives acting on your behalf
• The Ministry of Defence for claim processing
• Regulatory bodies as required by law
• Our insurance providers

We never sell your personal data to third parties for marketing purposes.

Cookies

We use cookies to enhance your experience on our website. For detailed information about the cookies we use and your choices regarding them, please see our Cookie Policy.

Contact Our Data Protection Officer

If you have any questions about this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

[email protected]

Phone

0800 055 4833

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly.

ICO Website: www.ico.org.uk
ICO Helpline: 0800 055 4833

Privacy Policy

Data Controller Information